Influencing – How to use soft skills to get hard results

May 28, 2012 | By

Influencing is a key element for engaging and relating to others. Your influencing approach is the one you typically use when you are trying to persuade others. Let’s call it your natural way of trying to get things done in the way you want them done. We all tend to have a preference in terms of the approach we adopt, and so we use that approach regularly and tend to feel very comfortable with it. We may not even be aware that we are using a particular approach until other people point it out to us. This approach might well be effective, but because we often use it automatically, without reflecting on it, it may not in fact be the best one to use in a particular environment or context.

Sticking to your normal influencing approach can have a number of drawbacks:

  • you might be using the wrong approach for the specific people involved in the issue
  • you risk alienating people as they will not always respond to your approach
  • you may be seen as inflexible and not adapting to the situation or context.

The appropriate choice of influencing approach, and the skill with which you use it, will have a strong impact on the outcome and success of your influencing. So rather than just using your normal influencing approach, we are suggesting that you reflect on the people you need to influence, and that you think about the context and environment you are influencing in. Then decide on the most appropriate approach for the situation.

By adopting the appropriate approach at the beginning of an influencing discussion you will significantly increase the chances of having a positive effect upon the influencing process and on the final outcome. Our work with managers shows us they use four main influencing approaches.

Pages: 1 2 3 4 5 6 7

Filed in: Leadership, Personal Development | Tags: , , , ,

Comments are closed.